FAQ

Answers to common questions

Frequently Asked Questions

Self Pay: $170 initial session, $140 for follow-ups

Jessica: Accepts Aetna and self pay.

Shane: Accepts select insurance plans, including United Healthcare, Cigna, Blue Cross Blue Shield, Aetna, Medicare, select EAP programs, and self pay.

Emily: Accepts select insurance plans, including United Healthcare, Cigna, Blue Cross Blue Shield, Aetna, and self pay.

We offer secure online therapy through HIPAA-compliant Google Meet. Your therapist will send a private session link via email before each appointment.

The length of therapy varies for each individual. While we follow a structured approach, everyone’s journey is unique. Some clients find short-term therapy helpful, while others benefit from ongoing support. Together, we’ll determine a pace that aligns with your personal goals.

No, we do not prescribe medication. If you’re considering medication, we recommend consulting your primary care physician (PCP) first. They can assess your needs and, if necessary, refer you to a psychiatrist.

We are in-network with United Healthcare, Cigna, Blue Cross Blue Shield, Aetna, Medicare, and select EAP programs. To understand your coverage for behavioral health services, please contact your insurance provider directly. For out-of-network plans, we offer superbills that you can submit for potential reimbursement—be sure to ask your provider about their out-of-network reimbursement policies.

We accept major credit and debit cards, HSA/FSA, cash, and checks.

Yes, your privacy is protected. All sessions are confidential except in cases where disclosure is required by law, such as concerns about harm to yourself or others, or suspected child or elder abuse.

things to know

Virtual Sessions & Client Portal

We use HIPAA-compliant Google Meet for teletherapy. Your therapist will send you a secure link via email before each session.

Our client portal is hosted through Simple Practice. Once you’re set up, you’ll receive an email with login details, where you can complete intake forms, update payment information, and track upcoming appointments.

Click here to access the portal

We are hiring

Career in Our Company

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Our HR Workflow

Recruitment Process

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